Wanneer kwaliteitsverbetering botst met privacyregels

Continuity in patient care is crucial but is not a ‘given’ in complex circumstances when several health care professionals are involved in a clinical trajectory. Discontinuity may make it difficult to follow a patient’s clinical course, which can be instructive and providing useful feedback on professional performance. Hence, it is a good clinical habit to check on patients after the care has been taken over by others. However, too strict interpretation of privacy laws and regulation may hamper this valuable practice. Obviously, protection of medical information and patients’ privacy is vital, however, this should not apply to health care professionals that were involved in earlier phases of a patient’s care as they should be considered having a continuing care relationship with the patient. Interestingly, a vast majority of patients themselves have no concern at all when professionals that were involved in earlier phases of their care access their information.

Conflict of interest and financial support: none declared.