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The quality of communication influences the patient-doctor relationship. Patient satisfaction and compliance improve when a healthcare professional shows empathy and compassion. A substantial part of communication is non-verbal, especially in more complex conversations. A physician’s physical posture during interaction with the patient is therefore crucial. Although sitting at the bedside is considered as best practice, we increasingly tend to stand during bedside interactions. This might be caused by time constraints and the idea that sitting down may be more time consuming. In this article we discuss the importance of posture. The psychological background of certain body language is reviewed. In addition, we give a concise review of the literature which shows that patient outcomes such as satisfaction are better in a sitting interactions, and that this interaction is not more time consuming.

Conflict of interest and financial support: none declared.